Say goodbye to messy files, forgotten
paperwork and missed deadlines!
and everything in between….
including all paperwork, deadlines & even your broker software!
The hardest part? Letting go of control.
and realtors. We know your instinct is to know everything that’s going on…
Stop worrying about #allthethings,
and focus on what you do best:
List and sell more real estate!
We consider ourselves your silent partners,
utilizing the best industry software vendors,
platforms and more to take all the boring
back-end work off your plate.
— Kay Wilson-Bolton, Century 21 Everest Realty DRE #00577863
In case you were wondering…
(answers to frequently asked questions)
Will I have the same Transaction Coordinator on every file?
Yes! Through our Discovery Call process, each agent is carefully paired with a primary TC to ensure a good fit. We have a variety of personalities on the team and one is sure to compliment your working style.
What if my Transaction Coordinator is sick or takes a day off?
Everyone needs a day off and your files will be in good hands! All VCTCs utilize the same systems and are cross-trained in the VCTC way. We are able to seamlessly step in and cover for each other when needed.
How much contact do you have with my clients?
We keep our contact with your clients to a minimum. YOU are our client; buyers and sellers are YOUR clients. We send out our signature Important Dates email and make sure to monitor smooth signing and completion of disclosures, etc., but other than that, our communication is with you directly. We also keep our escrow and lender partners, the other agent and TC in the loop and moving towards the finish line. We want your clients to think of YOU when they want to buy or sell again; not your awesome Transaction Coordinator.
Do you work nights and weekends?
We provide thoughtful, thorough, professional services Monday through Friday from 9:00 a.m. to 5:00 p.m. We work hard for you and we play hard on the weekends; taking time to refresh and hit the ground running bright and early Monday morning!
What if a contingency period falls on the weekend?
Contingency periods don’t fall on weekends; they roll over to the next business day (and don’t worry, we’re on it!). See RPA Item 30.F.
What if the file cancels?
It’s a bummer when files cancel, but If you don’t get paid, we don’t get paid.
How do I know what you’re doing and what’s going on with my files?
Will I be able to access my files during the transaction?
If you must; yes! All fully-executed documents are uploaded to your broker’s system in a timely manner.